Where can I purchase hair from?

If you have booked an appointment in the salon, we require you to bring your own hair. For short pixies we always recommend a standard premium plus 8 inches and 27 pieces premium plus, which can be purchased from any afro hair and beauty supply store.

For our ready-made wigs ordered online, we provide our Yaki textured lace wigs, this is included in the price.

If you want to have one of our full lace short frontal wigs made in a salon fitting, we will also provide this hair.

For all other hair needed for hairstyles, we do not have a recommended supplier.

What's the process if I want my hair dyed?

If you would like to have your hair bundles coloured in time for your appointment, please send an email to hello@honeyhand.co.uk with a picture reference of the colour you would like to have. If we are able to do it we will then instruct you to send your hair into the salon at least a week before your appointment and we will colour it before you attend.

Does one person do my hair?

No! Because of the way our salon system is set up, you may be provided with more than one stylist during your appointment, but please be rest assured this is the way we can provide you with the best results!

How long will my appointment last?

Each appointment time will vary depending on the hairstyle. For weave styles we typically recommend 3.5 hours and for braids it can last up to 6 hours or more, again depending on the style and length.

What hair should I purchase for a short weave/wig?
Premium plus 8 inches and premium plus 27 pieces

How will I know if my ready-made wig will fit my head?
As soon as we have received your order we will contact you regarding your style choice and ask you for a description of your head size. Measurements are not needed as our cap sizes are a standard small, medium or large.

What is your refund policy?

We want you to be thrilled with the service you have received at HoneyHand. If in the rare instance you are not satisfied with something, we are here to help. Although we do not offer refunds on our services, we will gladly rectify any service within one week of your original visit, providing it is a fault caused by the salon/stylist. This service is free and will need to be organised via email or phone call. Please note, services CANNOT be refunded. Products can only be refunded if unused and in their original packaging, if the lace has been cut on ready made wigs then this product is immediately made non refundable. Product refunds will only be considered if returned within 7 days. For any further information or any questions you have regarding refunds please email us at hello@honeyhand.co.uk

Can I pay with card?

We only take cash payments at the salon, we can also accept instant bank transfer. 

For any other queries or support please email hello@honeyhand.co.uk.